Job description preview
From On’s original posting
In short: As the Associate Store Leader, you will drive operational excellence and team engagement within our retail environment to ensure every fan experiences the brand’s premium identity. You will translate On’s detail-oriented approach and customer-centric approach into daily practice, autonomously while championing your team’s successes. Reporting to the Store Leader, you will support the retail function by optimizing store workflows and fostering a culture of high performance and service with authenticity. Your contribution ensures that our premium service standards are not only met but elevated through systemic thinking and operational ownership. Your Mission: • Own floor management and daily store operations with little to no guidance, ensuring a premium environment that reflects On’s premium standards • Lead and coach the team on the Cloud CX philosophy, setting the benchmark for customer-centricity and service excellence in every interaction • Manage stock levels according to business forecasts and proactively communicate merchandising topics across functional teams • Analyze daily KPI’s and goals to identify root causes of challenges and implement actionable behavior to…
Open full posting on On’s site