Senior Customer Success Manager (Global Trade and Tax)

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From Reuters’s original posting

Senior Customer Success Manager (Global Trade and Tax) Do you have experience in Account management, Client Management or Customer Success for an enterprise software solution? Are you keen to join a hyper growth business offering a fantastic career path? The Senior Customer Success Manager is responsible for the client relationship, retention and price yield and together with the Sales Specialist, will be growing the Book of Business (BOB) for our product solutions within Japan. You are also responsible for driving usage and ensuring new clients are effectively on-boarded. By joining our team, you'll be part of a collaborative and fast-paced environment that values innovation, creativity, and customer satisfaction. If you're looking for a new challenge and want to be part of a company that is shaping the future of enterprise solutions, we'd love to hear from you! About the Role In this opportunity as a Senior Customer Success Manager, you will: • Deeply engage with client organizations, expand relationships and engagement, and drive contract renewals. • Identify and create upsell and cross-sell opportunities to maximize revenue. • Provide the sales team with insights on customer…