Job description preview
From Wise’s original posting
Job Description: The CRM team is a diverse and inclusive crew of problem solvers from all over the world. We form long-term customer relationships through best-in-class communications - so more customers use Wise more often for their international money needs, stay with us longer, and advocate for us sooner. We place the customer at the heart of everything we do so they look forward to our communications because they’ll either be entertained, learn something new or find out about a useful product, service or promotion. The team is structured into a Global team centered around our four main customer actions—Send, Hold, Receive, Spend & Grow, and a Regional team split by our key markets in the UK, Europe, North America, Latin America & APAC. So you’ll join a team of CRM specialists identifying regional opportunities to drive product adoption and improve retention, ensuring our lifecycle and adhoc comms are relevant and drive real impact in the UK and Europe. The Role We're seeking a versatile CRM Manager in London to help us drive our global B2C lifecycle communications strategy and implementation for the UK & Europe markets. In this role, you'll have the opportunity to shape and…
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