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From Grab’s original posting
Job Description: Get to Know the Team The Sales Operations team partners with Commercial and Product to design sales processes across Southeast Asia. We build scalable commercial infrastructure — combining process excellence, data insights, and AI-powered sales tools to ensure smarter selling, improve predictability, and accelerate revenue growth. Get to Know the Role As the Regional Commercial Process Manager, you will drive the strategic transformation, governance, and optimization of the end-to-end lead-to-cash process across all regional commercial markets and products. You will lead the Sales CRM Digitalization roadmap and manage a team of Commercial Process Analysts, empowering them to deliver operational excellence. Operating at the intersection of commercial strategy, AI-driven sales enablement, and enterprise technology, you will shape how our sales organization operates at scale. You are responsible for establishing process standards, driving regional adoption of AI and automation tools, and acting as the strategic partner to senior leadership across Sales, Marketing, Finance, and Tech. The Critical Tasks You Will Perform People & Team Leadership • Manage, coach, and…
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