Associate, Operations Application Solutions

Job description preview

From AIA’s original posting

Innovate and shape what comes next. At AIA, your expertise, perspective and ideas can help us become a faster, simpler and more connected organisation while contributing to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on real-world challenges, collaborate with talented colleagues and turn technology, data and bold ideas into simpler experiences, smarter solutions and positive outcomes for our customers and communities. Join us to create what comes next, grow through new experiences and extend your impact across Asia. About the Role The Analyst is responsible for executing test plans and cases to ensure software solutions meet user expectations. The role supports defect handling, conducts system checks post-deployment, and provides production support in a structured and efficient manner. Test Execution and Support • Prepare and execute test plans and test cases. • Document and escalate defects, supporting resolution and retesting. • Conduct UAT, Pre-Production, and Post-Implementation testing activities. Production and Health Monitoring • Assist in handling production inquiries and incident triaging. •…