Job description preview
From Accor’s original posting
Job Description: We are seeking a friendly and professional Waiter/ess to join our restaurant team in the beautiful island of Phu Quoc, Vietnam. As a Waiter/ess, you will play a crucial role in ensuring exceptional dining experiences for our guests whilst providing attentive and efficient service. • Greet and seat guests, ensuring a warm and professional welcome • Take food and beverage orders accurately and efficiently • Provide detailed menu information, including daily specials and beverage recommendations • Serve food and drinks in a timely and courteous manner • Maintain a clean and organised dining area at all times • Process payments and handle cash and card transactions accurately • Collaborate with kitchen staff to ensure smooth service flow • Respond promptly to guest inquiries and resolve any issues professionally • Adhere to food safety regulations and hygiene standards • Assist in setting up and closing down the restaurant Qualifications: • Previous experience as a waiter/ess in a high volume luxury hotel or resort environment • Excellent customer service skills with a strong focus on guest satisfaction • Strong communication and interpersonal skills • Ability to work…
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