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Scatter Lab
zeta Japan CS Operation
Seoul, South KoreaPosted 6 months ago
What you'd do
- Handle Japanese customer inquiries for Zeta Japan service via customer center and email channels
- Collaborate with product and operations teams to resolve user issues
- Plan and improve CS manuals,FAQs,and other customer support content
What they want
- Native-level Japanese proficiency
- Korean proficiency at TOPIK level 6 or equivalent for professional communication
- Customer service or support experience,or strong logical communication skills
Nice to have
- Native-level proficiency in both Japanese and Korean
- Game GM or online content service CS experience
- Experience using Zeta or similar AI entertainment apps
Seoulstart's read
- Visa tier (likely)
- F-2 / F-4 / F-5 / F-6 holders welcome
- Korean language
- Business-level Korean required
- English friendliness
- Medium: English JD, mixed-language workplace
- Context