zeta Japan CS Operation

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Seoul, South KoreaPosted 7 months ago

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What you'd do

Handle Japanese customer inquiries for Zeta Japan service via customer center and email channels
Collaborate with product and operations teams to resolve user issues
Plan and improve CS manuals,FAQs,and other customer support content

What they want

Native-level Japanese proficiency
Korean proficiency at TOPIK level 6 or equivalent for professional communication
Customer service or support experience,or strong logical communication skills

Nice to have

Native-level proficiency in both Japanese and Korean
Game GM or online content service CS experience
Experience using Zeta or similar AI entertainment apps

Seoulstart's read

Visa tier (likely): F-2 / F-4 / F-5 / F-6 holders welcome
Korean language: Business-level Korean required
English friendliness: Medium: English JD, mixed-language workplace

Open posting

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Context

Explicitly designed for Japanese-native speakers with strong Korean (TOPIK 6); role specifies F-2/F-5 visa holders are welcome; interviews available in Japanese for non-native Korean speakers; available as full-time or 1-year renewable contract.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.