Job description preview
From On’s original posting
In short This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team. On will rely on you to deliver exceptional customer service to each and every customer while embodying On’s core values and passion for movement. Our Tokyo Store is the hallmark of the On brand and we are always finding unique ways to deliver a premium product and innovative customer experience with cutting-edge technology. Your Mission - Continuously lead and communicate through On's values and brand philosophy in team and customer interactions - Lead and provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product - Responsible for one area in store (ex; Back of house, Product, Team Experience, Community) and implementing strategy, follow up on execution and drive team involvement for success of this pillar - Foundational cash handling expectations and standardized operating procedures – example; responsible for all cash transactions and opening and closing of tills, point of sale systems etc. Opening and closing store procedures and ensuring loss and prevention…
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