Job description preview
From On’s original posting
In Short As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation. Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity. Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement. Your Mission • Deliver a premium, individualized customer experience rooted in our On Spirits and the Cloud CX philosophy to create meaningful moments for our fans • Respond to fan inquiries and resolve issues positively, ensuring a premium shopping experience • Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed • Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards • Support daily operational tasks such as restocking shelves, updating displays, and managing product flow • Contribute ideas for in-store events, community…
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