Senior Software Engineer, AI Operations, GPS
New roles land in Following.
Job description preview
From Scale AI’s original posting
Role Overview As a Senior Software Engineer, AI Ops at Scale AI, you will own the long-term technical health, performance, and stability of AI solutions deployed across our strategic public sector partners. While our Delivery Teams build and launch new use cases, you are the technical steward ensuring these deployments operate with Operational Excellence. You will bridge software engineering, MLOps, and client governance, managing tiered SLAs, tracking model drift, and executing maintenance protocols that protect both system integrity and operational margins. Key Responsibilities • Handover Gate & Onboarding: Act as the technical gatekeeper during the formal transition from Delivery to Maintenance. Conduct deep-dive reviews to ensure baseline code, prompts, and architecture meet strict maintainability and documentation standards before sign-off. • Tiered SLA & Incident Management: Own technical response and resolution targets across multi-tiered service models (from Business-Hours Essential to 24/7 Mission-Critical). Lead Incident Governance, Root Cause Analysis (RCA), and P1/P2 mitigations within strict active support windows. • AI Lifecycle Governance: Monitor production…
Open full posting on Scale AI’s siteSimilar roles on Seoulstart
Senior Software Engineer, Atlas API Experience - DevToolsMongoDB · Dublin · today
Senior Software Engineer - Access & Authorization (Platform)Coinbase · Remote - USA · today
Senior Oracle Security and AI EngineerCloudflare · Hybrid · today