Job description preview
From Pure Storage’s original posting
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Critical Account Program, Manager you will serve as the strategic owner for Everpure’s highest level of escalation engagement. You will lead cross-functional teams to resolve complex, systemic product and operational issues while protecting customer trust and brand reputation. In this role, you will bridge technical execution with executive strategy, maintaining visibility across all levels of leadership. Your primary focus will be driving timely resolutions, establishing operational governance, and converting crisis situations into continuous organizational learning. WHAT YOU'LL DO • Drive Strategic Escalation Management:…
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