Client Service Operations, Assistant Vice President

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From State Street’s original posting

Japan Custody Management Services (CMS) group acts as an overarching layer of oversight for the provision of end to end global custody services to our Japanese clients and their 3rd party asset managers. CMS acts as the central point of entry to State Street for inquiries and escalations relating to core global custody operations. Our teams strive to understand the strategic needs of our Japanese clients and asset managers. We foster close working relationships with key external and internal stakeholders to support the overall client experience. Be the custody advocate to assist in improving processes/reporting for custody best practice, for clients, asset managers and as well as State Street. Who we are looking for an experienced and client focused Assistant Vice President to join our Custody Management Service team. This role plays a key part in managing a part of or some parts of team, supporting clients, ensuring day to day client inquiries are taken care of. The AVP will serve as a key point of escalation, working closely with clients, internal stake holders, other global offices and Tokyo Client Service team to foster strong internal collaboration and contribute to the…