Business Process Improvement Analyst

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From Medtronic’s original posting

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Customer Care & Business Process Improvement Specialist supports reliable, efficient, and customer-focused operations by managing customer care activities, improving business processes, implementing digital solutions, and delivering actionable performance insights. The role collaborates across functions to strengthen service levels, operational discipline, inventory efficiency, and the end-to-end customer experience. This position reports to the Country Head of the Customer Care and Order Operations (CCOO) organization for the Middle East. The role follows a hybrid working model, combining remote work with on-site presence based on business needs and local workplace guidelines. The position does not…