Job description preview
From HP’s original posting
Communications & People Engagement Lead Description - The Communications & People Engagement Lead is a strategic partner responsible for shaping organizational culture, driving employee engagement, strengthening leadership communications, and enabling successful change adoption across the Global Customer Care Centers (CCC) organization. This role serves as the connective tissue between leadership, employees, and business priorities assuring that communication is not merely informational, but transformational. The individual will design and execute integrated communication, engagement, culture, recognition, and change management strategies that foster connection, transparency, inclusion, and organizational effectiveness across a globally distributed workforce. The role requires a highly creative, customer-centric, and influential communications professional capable of translating business priorities into meaningful employee experiences that build trust, drive alignment, accelerate adoption of change, and strengthen employee commitment to organizational goals. Working closely with Customer Care Center leadership, Operations, Quality, Training, HR, Communications, and other business…
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