Head of Product and User Experience, MD

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From State Street’s original posting

THE OPPORTUNITY Join the leadership team of a new mobile- and AI-first wealth and retirement advisory platform being launched with major financial institutions and strategic investors. The Head of Product & User Experience will lead user discovery, own the end-user experience and product roadmap, and define what gets built and why. This will be a hands-on startup builder role. As the company scales, the successful candidate will build and lead a world-class Product, Design, and UX organization. RESPONSIBILITIES • Customer Discovery: Lead user research and translate insights into product priorities. • End-to-End User Experience: Own the experience across channels, including customer journeys, interaction models, and design standards. • Product Roadmap and Execution: Own prioritization, requirements, user stories, acceptance criteria, release objectives, and product readiness. • AI-Enabled Product Design and Guardrails: Own the user-facing AI experience, including personalization, workflows, and guardrails. • Product Organization: Begin as a hands-on product leader, then build the Product, Design, and UX teams and operating disciplines as the company scales. REQUIRED EXPERIENCE •…