Senior Brand & Consumer Advisor with German(full time OR part time)
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From Procter & Gamble’s original posting
Job Location BUCHAREST OFFICE Job Description Ready to shape consumer experiences for some of the world’s most iconic brands? Join P&G and represent leading consumer goods brands like Ariel®, Pampers®, Gillette®, Oral-B®, Pantene® for the German market. If you’re passionate about communication, problem-solving, and creating positive consumer experiences, this role is for you! What You’ll Do • Engage & Listen: Understand consumer concerns with empathy and professionalism. • Resolve Issues: Manage complaints efficiently, collaborating with team leaders for timely solutions. • Document & Improve: Keep accurate records and suggest process improvements to enhance the consumer journey. • Follow Through: Ensure cases are resolved and consumers stay informed. • Learn & Grow: Participate in training sessions and support onboarding of new team members. • Feedback Implementation: Suggest improvements to enhance consumer care services and streamline processes, drawing from previous experience in process optimization. Job Qualifications Availability required: • 8h/day for full-time roles • Minimum 4h/day for part-time roles (in the first 2 months you will have to attend full- time training,…
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