Concierge
New roles land in Following.
Job description preview
From Marriott International’s original posting
POSITION SUMMARY Our associates thrive in the world where “luxury” isn’t about owning more things, but about having more enriching experiences. Our properties are more than just hotels. They are places where we give authentic and intuitive service that allows our guests to leave better than when they arrived. The Concierge works in our library, lounge, and other public hotel areas. They create thoughtful moments that help guests relax and feel comfortable. They build relationships with guests, other associates, and the wider community through engaging interaction. They use technology and their depth of expertise to give guests relevant tips that enhance their experience. The Concierge makes even simple transactions - processing operational needs (e.g. transportation arrangements), addressing guest requests, or sharing highlights of the local area - feel like an enriching experience. At all times, the Concierge creates moments that recognize and enhance our guest’s passion points. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting…
Open full posting on Marriott International’s site