Job description preview
From Accor’s original posting
Job Description: Position Overview • Effectively manage the daily reconciliation of the Hotel’s trading • Check and prepare reports and statistical information in accordance with service standards and auditing procedures during the night shift. • Represent the General Manager in their absence, holding responsibility for the smooth and efficient running of the Hotel's overnight operation • Ensure maximum guest satisfaction as well as the safety and security of the property. Main responsibilities • Complete thorough audits of all daily revenue and postings, making the necessary adjustments to ensure accuracy of reporting. • Collate paperwork for departures, including credit card and company charges to be forwarded to Accounts department. • Process all management accounts as required. • Ensure that reservations details for in house-guests are recorded correctly, ie. room rates, dates of stay, authority to charge. • Complete relevant computer tasks in relation to Night Audit functions, including posting room charges and daily room revenue. • Complete 'back up' procedures to save all data. • Prepare and distribute relevant reports. Maintain hotel weekly and monthly statistics. • Ensure…
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