Voice AI Research Participant – East & West Africa

We're looking for 50 participants across Rwanda, Kenya, Ethiopia, Ghana, and Nigeria to test a new voice assistant by making real phone calls and sharing feedback.

What you'll do

• Make 5 phone calls to a voice assistant over approximately 1 week
• Each call covers a real question from your own life in one of these topic areas:

1. Health and wellbeing

2. Work, farming, or business

3. Learning and education

4. Practical "how do I" questions (services, documents, money transfers)

5. Free choice - anything you genuinely want to ask

• Complete a short survey after each call (~5 minutes)
• Calls are 5-15 minutes each, ending naturally (no hard cutoff)

Requirements

• 18+ years old, with a spread of ages (not only 18-30)
• Located in Rwanda, Kenya, Ethiopia, Ghana, or Nigeria
• Comfortable speaking English
• Willing to consent to call recording (audio and transcript) for evaluation and improvement purposes

Preferences (good-faith sourcing effort, not hard filters)

• Feature phone user, or smartphone user with limited or no data plan
• Limited or no prior experience with AI assistants
• Mix of genders and rural/urban locations

Compensation

• Paid based on actual time spent per completed call plus survey
• All call costs are covered - participants pay nothing

Important notes

• No scripts - we want real questions in your own words
• Do not share sensitive personal information (ID numbers, account details) during calls
• All calls are recorded and transcripts are generated for evaluation purposes

Timeline

• ~1 week for onboarding, then ~1 week of calls
• Total commitment: approximately 2-3 hours over 2 weeks