Mercor · Open to all
Customer Support / Success Professionals
Listed on Mercor as “Customer Support / Success Professionals”
What this actually is
You complete short labeling tasks, record everyday activities, or evaluate AI outputs across general knowledge domains. Open to most backgrounds. The platform title (Customer Support / Success Professionals) reflects the rate band and the expertise required, not the day-to-day work.
Can you do this on your visa?
F-2 / F-4 / F-5 / F-6: open. E-1 to E-7: needs concurrent-employment permit. D-2 / D-4 students: S-3 permit, 20 hr/week cap. D-10 / D-8: case by case.
Korean tax on USD income
First 5 years in Korea: foreign-source income only taxed if remitted into Korea. After year 5: worldwide income. Full tax guide.
Original posting from Mercor
Overview
We are hiring Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. In this role, you will review, assess, and provide structured feedback on your domain-specific documents, ensuring quality, accuracy, and relevance. This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.
Basic Qualifications
- Bachelor’s degree (minimum)
- At least 2+ years of professional experience in a relevant domain
- Strong analytical and written communication skills
Required Skills
- Strong proficiency in Excel, PowerPoint, and Word
- Strong document analysis and review skills
- Attention to detail and ability to follow structured guidelines
Eligibility
Based in the United States, Europe, UK or Canada
Quoted from Mercor’s public listing on 2026-07-21. We don’t edit platform copy; honest framing is in the title and the “what this actually is” block above.
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About Mercor
AI-interview-based talent network. One application, voice interview with their AI, then matched to projects across coding, research, and specialist work. Pay scales with track and seniority.
Mercor review: AI-interview talent network
4.1/5 on Glassdoor, fastest-growing platform in the category (+509% YoY). What the AI video interview actually asks, real pay across coding/research/medical/legal/finance tracks ($25-$200/hr), and the project-availability problem.
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